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The Perfect Phrases Series

The right phrase for every situation...every time.

Whether it’s writing a proposal, motivating employees, or reaching out to customers, the Perfect Phrases series has the tools you need for precise, effective communication.

Perfect Phrases for ESL Everyday Business Life

by Natalie Gast

ESL specialist Natalie Gast knows from her experience that the workplace presents some unique situations. In this book she presents scenarios, business slang, and other linguistic issues that typical language texts don't go into - for example, how to break the ice with small talk or ask for clarification. Read More | Buy Online

        

Perfect Phrases for Communicating Change

by Lawrence Polsky and Antoine Gerschel

Keeping employees focused and enthusiastic during times of organisational upheaval is crucial to a company's ability to move through change quickly and effectively. This comprehensive guide offers managers hundreds of ready-to-use phrases right at their fingertips.
Read More | Buy Online

         

Perfect Phrases for Sales Presentations

by Linda Eve Diamond

When it comes to sales presentations, every word counts - but who has the time to craft perfect presentations all the time? With hundreds of ready-to-use, time-saving phrases for delivering a winning sales presentation, this concise guide provides the ideal language. Read More | Buy Online

        

Perfect Phrases for Letters of Recommendation

by Paul Bodine

As a teacher, professor, or an employer, you are often called upon for letters of recommendation - and probably as often find yourself stumped about what to say. It can be a daunting task when someone's future is in the balance.
Read More | Buy Online

         

Perfect Phrases for Presenting Business Strategies

by Don Debelak

Your new business strategy isn't going to sell itself. It's up to you to convince top decision makers to take the organisation in the right direction.
Read More | Buy Online

        

Perfect Phrases for Writing Job Descriptions

by Carole Martin

This book will help you craft job descriptions that attract the best talent and accurately convey job responsibilities. Read More | Buy Online

         

Perfect Phrases for Writing Grant Proposals

by Dr Beverly Browning

These days, it's not enough to work for a good cause or worthy organisation.

If you want to receive funding from a corporation, community, foundation, or government institution, it all comes down to one thing: your proposal.
Read More | Buy Online

 

Perfect Phrases for Writing Employee Surveys

by John Kador and Katherine J. Armstrong

Surveys have become a crucial tool for companies of all sizes to measure employees needs, loyalty and discontents, and adjust accordingly. And creating employee surveys is one of the most difficult and time-consuming tasks manager's face.
Read More | Buy Online

         

Perfect Phrases for Professional Networking

by Susan Benjamin

From cocktail parties to industry conferences, association meetings, and even unexpected run-ins on the street, this book has all the tools you need to feel comfortable striking up a conversation, steering it in the right direction, and following up effectively. Read More | Buy Online

 

Perfect Phrases for the Perfect Interview

by Carol Martin

The all-important job interview - it's your one chance to sell yourself to a potential employer, and you don't want to blow it. Read More | Buy Online

         

Perfect Phrases for Documenting Employee Performance Problems

by Anne Bruce

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, this title has the tools for precise, effective business communication. Read More | Buy Online

 

Perfect Phrases for Business Proposals and Business Plans

by Don Debelak

You'll find hundreds of effective, ready-to-use phrases for business plans and proposals for every type of business, which will help you to tailor your approach to turn on your target audience. Read More | Buy Online

         

Perfect Phrases for Motivating & Rewarding Employees

by Harriet Eve Diamond

No matter what the situation--whether you're giving a pep talk or inspiring a direct report in a one-on-one meeting- this title will provide you with the right words at the right time. Read More | Buy Online

 

Perfect Phrases for the Sales Call

by Bill Brooks

How do you get an appointment with a prospect who doesn't accept sales calls? When is the best time to make a presentation? What's the smartest way to handle price objections?. Read More | Buy Online

         

Perfect Phrases for Executive Presentations

by Alan Perlman

If you are an executive, you know that giving high-stakes presentations is a daily task, every word must succinctly articulate your vision. Read More | Buy Online

Perfect Phrases for Customer Service

by Robert Bacal

A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. Read More | Buy Online

         

Perfect Phrases for Cover Letters

by Michael Betrus

The best answers to a wide range of interview questions and tips for documenting performance issues and conducting face-to-face reviews. Read More | Buy Online

The Lombardi Rules

Perfect Phrases for Perfect Hiring

by Lori Davila & Margot King

Hiring the right person is crucial to business success. You need to know what to say to attract the best applicants, what to ask during the interview, and how to communicate your expectations and goals. Read More | Buy Online

         

Perfect Phrases for Business Letters

by Ken O'Quinn

Hundreds of ready to use phrases for writing effective business letters, memos, e-mail, faxes, press releases and more. Read More | Buy Online

 

Perfect Phrases for Negotiating Salary & Job Offers

by Matthew De Luca & Nanette De Luca

Whether you're negotiating with a potential employer, or asking for a promotion at your current job, it's important to speak up for what you want. Read More | Buy Online

         
The Powell Principles

Perfect Phrases for Resumes

by Michael Betrus

No matter what kind of job youre looking for, perfect phrases in a clear and concise resume will define your goals, emphasise your skills, and highlight your accomplishments for potential employers. Read More | Buy Online

 

Perfect Phrases for Building Strong Teams

by Linda Eve Diamond

Whether you're a project manager, department head, or CEO, you have to choose the perfect words to inspire real teamwork. Read More | Buy Online

         

Perfect Phrases for Dealing with Difficult People

by Susan Benjamin

No matter where you work or what you do, you're bound to run into "colourful characters" who can make your job challenging. Learning to deal with them will prove critical to your success in the workplace. Read More | Buy Online

 

Perfect Phrases for Writing Grant Proposals

by Beverly Browning

These days, it's not enough to work for a good cause or worthy organisation. If you want to receive funding from a corporation, community, foundation, or government institution, it all comes down to one thing: your proposal. Read More | Buy Online

         

Perfect Phrases for Dealing with Difficult Situations at Work

by Susan F. Benjamin

Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions.
Read More | Buy Online

 

Perfect Phrases for Lead Generation

by William Brooks

Prospecting for new customers is a key part of every salesperson's job - and perhaps the most challenging part. Your leads, your approach, your timing, everything needs to be perfect. Read More | Buy Online

         

Perfect Phrases for Managing Your Small Business

by Robert Bacal and Nancy Moore

This arms you with quick and easy phrases to deal with the countless chores, challenges, decisions, and day-to-day responsibilities of being a small business owner. Read More | Buy Online

 

The Complete Book of Perfect Phrases for Successful Job Seekers

by Michael Betrus and Carole Martin

This title shows how to project the right image, sound professional, and convey experience in the best light possible. Read More | Buy Online

         

Perfect Phrases for Performance Reviews

by Douglas Max and Robert Bacal

Hands-on help for quickly and persuasively writing company-mandated performance appraisals.
Read More | Buy Online

        

Perfect Phrases for Setting Performance Goals

by Douglas Max and Robert Bacal

Use these "perfect phrases" in the context of an annual performance review to let your people know what is expected of them in the coming year. Read More | Buy Online

         

Perfect Phrases for Managers and Supervisors

by Meryl Runion

What you say and how you say it sets the tone for every business interaction, whether you're dealing with a troublesome employee, a competitive coworker, or a demanding boss. Read More | Buy Online

 

The Complete Book of Perfect Phrases for Effective Managers

by Max, Bacal, Diamond & Diamond

The average manager doesn't have time to take classes or read lengthy volumes on managing techniques. Read More | Buy Online

         

Perfect Phrases for Sales and Marketing Copy

by Barry Callen

Whether you're trying to come up with a terrific headline for a newspaper ad, a snappy brochure for sales reps, or a slick radio script, every word counts. Read More | Buy Online

 

Perfect Phrases for Writing Company Announcements

by Diamond & Diamond

Clearly crafted company announcements - both internal and external - are critically important for your company's day-to-day operations. Read More | Buy Online

         

Top 10 Books

  1. Fish!
  2. PMBOK Guide
  3. Training From the Back of the Room
  4. StrengthsFinder 2.0
  5. Ten Minute Trainer
  6. Good to Great
  7. New Manager's Handbook
  8. Leadership on the Line
  9. Who Moved My Cheese
  10. Ultimate Secret for Business

The Top 10 consists of the highest selling books across Australia during the previous month.

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