| Over 55% of the messages we send are carried non-verbally. Non-verbal messages are more powerful than what we actually say and greatly contribute to the outcome of the communication.
This communication training DVD examines:
- the impact of body language with greetings and first impressions
- the effect of positive body language on the communication process
- the combination of body language with the pitch and tone of our voice
Comes complete with a comprehensive powerpoint presentation CD.
The powerpoint CD is a fantastic tool for not only reinforcing the key concepts shown in the video, but also includes a range discussion questions and group exercises to form the ultimate training package in communication!
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