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Dealing with Difficult People
by Roy Lilley
Dealing with difficult people can make life impossible. The workplace is inhabited by a wide variety of people and it can sometimes be difficult to get on with them as well as get on with your work. However by understanding difficult people and the things they do, the problematic situations and awkward issues can be resolved.
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Decision Making and Problem Solving Strategies
by John Adair
Managers and leaders of all levels need to ensure that the best decisions are taken, problems are solved in the optimum way, and the creative ideas and innovations so necessary for tomorrow's business flow freely.
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Develop your Leadership Skills
by John Adair
Acknowledged as a world expert, John Adair offers stimulating insights into recognising and developing individual leadership qualities, acquiring personal authority and, most importantly, mastering core leadership functions such as planning, communicating and motivating.
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Effective Financial Management
by Brian Finch
This indispensible guide will appeal if you are a financial or non-financial manager, in a small or medium sized enterprise, an established entrepreneur or someone setting up your own business for the first time.
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How to Sell Yourself
by Ray Grose
Everyone working in an organisation has seen unworthy executives advance up the corporate ladder while more competent alternatives have been overlooked. Why does this seemingly unfair situation occur over and over again?
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How to Write a Business Plan
by Brian Finch
Anyone involved in business will, at some point, have to prepare a business plan - whether it is to raise finance, sell a business or develop a specific project.
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How to Write Reports and Proposals
by Patrick Forsyth
How to Write Reports and Proposals provides practical pointers for anyone who needs to impress, convince or persuade their colleagues or clients.
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Successful Presentation Skills
by Andrew Bradbury
Successful Presentation Skills is packed with practical advice, addressing the common problems many people face when making a presentation.
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Taking Minutes of Meetings
by Joanna Gutmann
Minutes are vital to the success of meetings. Attendees rely on them for information they may have missed and they serve as an essential communications tool for nonparticipants.
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