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Harvard Business School Press
Pocket Mentor Series - 15% off!
Expert Solutions to Everyday Challenges.
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Becoming a New Manager
Drive the Agenda, Create Teams, Influence Cultures, Provide Feedback.
You've just been promoted to a managerial position for the first time - congratulations! But beware: the managerial role differs markedly from the individual contributor role.
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Coaching People
Motivate employees, Listen actively, Clarify your rules, Adapt your style.
All managers engage in some kind of coaching relationship with direct reports and other people in the their organisations.
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Creating a Business Plan
Define Your Purpose, Gather Resources, Develop a Strategy, Gain Support.
Every business needs a business plan, a plan to meet the expected and unexpected opportunities and obstacles the future holds.
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Delegating Work
Establish Trust, Provide Coaching, Follow Through, Recognise Achievement.
Delegation isn't simply a matter of offloading what you don't want, or don't have the time to do.
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Developing Employees
Evaluate Potential, Draft a Plan, Drive Top Performers.
Managing employee growth is critical to your organisation's success. But to develop your employees effectively, you must have certain skills, such as the ability to seek out opportunities, set goals, and provide feedback.
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Dismissing an Employee
Plan thoroughly, Understand the law, Be straightforward, Take responsibility.
While no one likes to be the bearer of bad news, managers are sometimes faced with the difficult task of having to dismiss an employee whose performance just can't be brought up to par.
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Executing Innovation
Define Your Vision, Secure Resources, Sustain Excitement.
Ideas are not enough: successful innovation requires people to pick up where the creative process leaves off.
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Executing Strategy
Identify Priorities, Create Action Plans, Make Judgment Calls.
Tough objectives require more than smart thinking; they require effective follow-through. This book helps you understand what strategy is and how to translate that knowledge into the elements of a strategic plan.
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Fostering Creativity
Identify Opportunities, Promote Diverse Ideas, Enrich Your Environment.
By fostering creativity in your team, you help unleash your company's innovative powers. But this requires a disciplined process for leveraging employees' unique experiences, thinking styles and expertise.
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Giving Feedback
Exercise leadership, Lower defenses, Overcome obstacles, Change behaviour.
Feedback is an essential interactive process meant to help the recipient learn, grow, and change.
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Giving Presentations
Know your audience, Plan for visuals, Overcome fears, Rehearse effectively.
Making persuasive presentations isn't just a matter of charisma and fancy charts: it requires concrete skills that are vital to keeping your audience engaged and involved.
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Hiring an Employee
Know the Position, Identify Candidates, Lead Interviews, Make the Offer.
Your hiring decisions can make or break your team. Hire the right employees, and your team's performance will soar.
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Laying Off Employees
Make Clear Decision, Communicate Effectively, Rebuild Your Team.
Implementing a layoff is one of the most difficult and painful challenges a manager can face. Handled skillfully and compassionately, a layoff can set your team and your company on a positive new path.
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Leading People
Set a direction, Inspire followers, Craft your vision, Drive change.
Packed with practical tools and expert advice, Leading People shows managers how to bring out the best in their team.
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Leading Teams
Pick team members, Communicate objectives, Clarify roles, Build trust.
This user-friendly guide presents the proven strategies of top experts on creating and guiding effective work teams.
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Leading Virtual Teams
Empower Members, Understand the Technology, Build Team Identify.
How do you lead a team scattered all over the globe? How do you keep members you can't see focused, communicative, and productive?
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Making Decisions
Involve Your Team, Evaluate Risks, Assess Alternatives, Take Action.
As a manager, you make countless decisions every day. Some are straightforward, such as assigning a team member to a project. Others are far more complex, such as determining how to handle an underperforming product line.
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Managing Change
Prepare Your Group, Follow a Plan, Address Reactions.
A diverse workforce can also yield such important competitive advantages as a higher level of profitable innovation, a better understanding of market opportunities, and stronger employee productivity and commitment.
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Managing Crises
Recognise Risks, Be Decisive, Communicate Honestly, Manage Stress.
Crises affect all of us. As managers, we need to identify potential crises and deal with them as best we can.
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Managing Difficult Interactions
Get the Facts, Identify Emotions, Respect Differences, Facilitate Resolution.
With this book, readers will learn how to determine which confrontations are worth an investment of their time and energy.
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Managing Diversity
Promote Inclusiveness, Handle Conflict, Tap into Value.
A diverse workforce can also yield such important competitive advantages as a higher level of profitable innovation, a better understanding of market opportunities, and stronger employee productivity and commitment.
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Managing Projects
Line up resources, Set deadlines, Monitor budgets, Create reports.
Covering the gamut of tasks involved in managing any project, this portable guide develops ideas about planning, team building, motivation, mid-course assessment and correction, and after-project review.
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Managing Time
Focus on goals, Avoid distractions, Organise your space, Delegate effectively.
Managing Time delivers proven advice on how to get the right things done - faster, smarter, and more efficiently.
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Managing Up
Foster Communication, Set Expectations, Avoid Confrontation.
Managing Up provides strategies for keeping your boss in the loop and on your side, despite differences in style and philosophy.
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Measuring Performance
Assess Metrics, Address Shortfalls, Avoid Common Mistakes.
Often managers need to assess both financial and non-financial performance. What process would you use to measure things that are not easily quantifiable?
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Negotiating Outcomes
Create value, Identify Opportunities, Be Flexible, Establish Trust.
Negotiation is the process by which people deal with their differences.
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Performance Appraisal
Evaluate Accomplishments, Deliver Feedback, Set Goals.
One of your most sensitive duties as a manager is conducting performance appraisals. How do you objectively evaluate another person's performance?
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Persuading People
Build Consensus, Gauge Your Audience, Change Behaviour, Overcome Resistance.
Persuasive people generate real value for their companies by turning ideas into action. But persuasion isn't easy; it takes practice, patience, and psychological savvy.
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Preparing a Budget
Classify Expenses, Forecase Revenue, Understand Variance.
This guide will teach you how to forecast future business results, such as sales volume, revenues, and expenses and reconcile those forecasts to organisational goals.
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Running Meetings
Set agendas, Energize people, Management conflict, Stay on time.
This title covers everything from meeting location and etiquette to effective planning, facilitation, and follow-up; from dealing with problem behaviours to getting closure on key issues.
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Setting Goals
Prioritise Objectives, Keep Plans Focused, Measure Your Success.
Setting goals is a key part of any manager's job. Through goal setting, you define business outcomes that you and your team will accomplish collectively and individually.
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Shaping Your Career
Know Yourself, Identify Opportunities, Develop New Skills, Take Initiative.
Your career is not a one-time decision made early in life. Rather, you refine or redefine it as you grow professionally.
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Understanding Finance
Budgeting, Financial statements, Accounting methods, Cost/Benefit analysis.
Assessing the financial health of a business is an important part of any managerial position. This guide explains the essential concepts of finance in a way that nonfinancial managers can quickly grasp.
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Understanding Marketing
Know Your Mission, Plan Campaigns, Target Your Market.
Businesses soar when everyone in the organisation adopts a marketing mind-set, an awareness of who the company's customers are, what they want and how the organisation can serve them profitably.
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Writing for Business
Focus your message, Use active voice, Be concise, Edit for accuracy.
Effective business writing results on a foundation of basic principles. Master them, and you'll know how to handle the many different writing tasks that come your way.
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Thinking Strategically
Spot Patterns & Trends, Think Competitively, Set Goals & Priorities.
To be a successful manager, you need to master the skills that characterize strategic thinking from examining situations to interpreting information and know how to apply those skills on the job.
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Improving Business Processes
Plan Improvements, Enhance Performance, Implement Change.
In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement initiative
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