Crisp Fifty-Minute™ Series

The acclaimed Fifty-Minute™ Series covers more than 200 topics in a friendly, easy-to-use self-paced format.

Each title is carefully developed around specific learning objectives supported by a professionally designed assessment. Discover why over 20 million users worldwide have learned from a Fifty-Minute™ book.

Also available through Management Books are the Crisp Instructor Guides, workbooks packed with resources and tips to facilitate classroom instruction. Click here to view the complete list.

Categories:

Business and Office Skills

• Benchmarking Basics: Looking for a Better Way
• Business Etiquette & Professionalism
• ISO 9000: Worldwide Quality Standard
• JIT Forecasting & Master Scheduling
• Office Management
• Professionalism In The Office

Business Writing

• Better Business Writing
• Building Blocks of Business Writing
• Clear Writing
• Fat-Free Writing
• Formatting Letters and Reports
• Powerful Proof Reading Skills: Tips, Techniques, Tactics
• Technical Writing in the Corporate World
• Writing Business Proposals and Reports
• Writing Effective E-Mail 2nd Edition
• Writing Persuasively

Change Management

• Change Management
• Managing Personal Change
• Managing for Commitment: Developing Loyalty In A Changing Workplace
• Multipoint Feedback: A 360 Degree Catalyst For Change
• Systematic Succession Planning
• Understanding Organizational Change

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Coaching and Mentoring

• Be Your Own Coach: Your Pathway to Possibility
• Coaching for Development: Skills for Managers & Team Leaders
• Coaching Skills for Leaders
• Making the Most of Being Mentored
• Mentoring 3rd Edition

Communication

• 50 One Minute Tips to Better Communications 2nd Edition
• Business of Listening 3rd Edition
• Call Centre Success
• Communicating with Employees: Improving Organisational Communication
• Conflict Management
• Developing Positive Assertiveness
• Effective Videoconferencing
• Face-to-Face Communication
• Improving Peer Relationships
• Influencing Others
• Making Your Message Memorable
• Presentation Skills 3rd Edition
• Technical Presentation Skills: A Practical Guide for Better Speaking 2nd Edition
• Telephone Skills from A to Z 2nd Edition
• Visual Aids in Business
• Vocabulary Improvement

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Creative Thinking

• Clear and Creative Thinking
• Creative Decision Making
• Creativity in Business 2nd Edition
• Creative Decision Making
• Creative Fund Raising: A Guide to Success
• Critical Thinking
• Emotional Intelligence Works
• Memory Skills in Business
• Thinking On Your Feet

Customer Service

• Beyond Customer Service 2nd Edition
• Calming Upset Customers 3rd Edition
• Customer Satisfaction 3rd Edition
• Customer Service in the Information Age
• Managing Quality Customer Service
• Measuring Customer Satisfaction
• Quality Customer Service 4th Edition
• Telephone Courtesy & Customer Service 3rd Edition

Ethics

• Ethics in Business: A Guide for Managers

Finance

• The Accounting Cycle 2nd Edition
• Accounting Essentials
• Basic Business Math 2nd Edition
• Basics of Budgeting
• Financial Analysis 2nd Edition
• Understanding Financial Statements 2nd Edition

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General Management

• Building Trust
• Creating a Learning Organisation
• Managing Negative People
• Managing Older Workers
• Managing the Technical Professional
• Managing Upward: Strategies for Succeeding With Your Boss
• Open-Book Management
• Rate Your Skills As A Manager
• Risk Taking
• Successful Self-Management
• Surviving Without A Secretary
• The Woman Manager
  

Human Resources

• Attacking Absenteeism
• Behaviour-Based Interviewing
• Coaching and Counseling 3rd Edition
• Downsizing Without Disaster
• Effective Recruitment Strategies: Taking A Marketing Approach
• The Fifty Minute Supervisor
• Handling Difficult Employees
• Job Performance & Chemical Dependency
• Motivating At Work
• The New Supervisor 3rd Edition
• The New Supervisor 4th Edition
• Office Politics
• Partners in Performance
• Performance Management
• Preventing Workplace Theft: They're Stealing From You
• Preventing Workplace Violence
• Putting Diversity to Work
• Quality Interviewing
• Retaining Your Employees
• Supervising for Success
• Supervising Part-Time Employees
• Winning At Human Relations 2nd Edition
• Writing A Human Resources Manual

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Jobs and Careers

• Job Search That Works
• Preparing for the Behaviour-Based Interview
• Preparing For Your Interview
• Preventing Job Burnout
• Strategic Resumes
• Your First Thirty Days 2nd Edition

Leadership

• Communication Skills for Leaders
• Delegating for Results
• Delegation Skills for Leaders
• Empowerment
• Excellence In Supervision: Essential Skills For the New Supervisor
• Feedback Skills for Leaders
• Leading Honourably
• Leadership Skills for Women
• Learning to Lead: An Action Plan for Success
• Understanding Leadership Competencies

Marketing

• Direct Marketing Techniques
• Telemarketing: Applications & Opportunities
• Telemarketing Tips from A to Z
• Writing and Implementing a Marketing Plan

Meetings

• Meeting Skills for Leaders - A Practical Guide for More Productive Meetings

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Negotiation & Networking

• Negotiating Basics
• Networking for Success

Personal & Self Development

• Achieving Life Balance
• Achieving Job Satisfaction
• Adult Learner: Strategies for Success
• Attitude: Your Most Priceless Possession
• Balancing Home & Career
• Concentration!
• Creating Rapport
• Developing As a Professional
• Developing Self-Esteem
• Finding Your Purpose
• Managing Stress For Mental Fitness 2nd Edition
• Overcoming Anxiety
• Personal Counselling
• Personal Wellness
• Self-Empowerment: Getting What You Want From Life
• Stop Procrastinating 2nd Edition
• Stress That Motivates
• Successful Lifelong Learning
• Twelve Steps to Self Improvement
• Wellness in the Workplace
• Work Personal Life: Managing the Issues

Project Management

• Project Management: Practical Tools for Success
  

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Quality Management

• Process Improvement: Enhancing Your Organisation's Effectiveness

Sales & Sales Management

• Building & Closing the Sale
• Consultive Sales Power
• Effective Sales Management: How to Build A Winning Sales Team
• Professional Selling
• Prospecting: The Key to Sales Success
• Sales Conferences and Meetings
• Sales Training Basics 3rd Edition
• Winning the Inner Game of Selling
• Writing That Sells

Strategic Management

• Disaster Preparedness
• Organizational Vision, Value & Mission
• Successful Strategic Planning

Team Building & Team Management

• Achieving Consensus: Tools & Techniques
• Creative Collaboration
• Problem Solving for Teams
• Rapid Team Deployment
• Self-Managing Teams
• Team Building 3rd Edition
• Team Problem Solving 2nd Edition
• Virtual Teaming
• Working in Teams 2nd Edition
• Working Together 2nd Edition

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Time Management

• Achieving Results: Four Stages To Off-The-Chart
• Email Management
• Goals & Goal Setting 3rd Edition
• Organizing Your Work Space
• Personal Time Management
• Plan Your Work: Work Your Plan
• Productivity at the Workstation
• The Telephone and Time Management
• Surviving Information Overload
• Time Management

Training

• 50 One Minute Tips for Trainers
• Competency & The Learning Organisation
• Conducting A Needs Analysis
• Delivering Effective Training Sessions
• Facilitation Skills for Team Leaders
• Making Humour Work
• Making Live Training Lively!
• Study Skills Strategies
• Training Managers to Train 3rd Edition
• Training Methods That Work

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