Crisp INSTRUCTOR GUIDES

Full scripted Instructor Guides bring the Crisp Fifty-Minute Series into the classroom

Designed to work hand-in-hand with the popular Crisp Fifty-Minute workbooks, these new Instructor Guides are packed with resources and tips to facilitate classroom instruction.

The lesson plans are fully scripted with prompts to help instructors stimulate discussion. To offer even more support, each Instructor Guide includes unique group activities and handouts, as well as PowerPoint slides and answer keys.

Categories:

Business and Office Skills | Business Writing | Change Management | Coaching and Mentoring | Communication | Creative Thinking | Customer Service | Ethics | Finance | General Management | Human Resources | Leadership | Meetings | Negotiation | Networking | Personal & Self Development | Project Management | Sales & Sales Management | Strategic Management | Team Building & Team Management | Time Management | Training

Business and Office Skills

• Process Improvement Instructor Guide

Business Writing

• Better Business Writing Instructor Guide
• Fat-Free Writing Instructor Guide
• Writing Effective Email Instructor Guide
• Writing Persuasively Instructor Guide

Change Management

• Change Management Instructor Guide

Coaching and Mentoring

• Coaching and Counseling Instructor Guide
• Coaching Skills for Leaders Instructor Guide
• Making the Most of Being Mentored Instructor Guide
• Mentoring Instructor Guide

Communication

• Attitude Instructor Guide
• The Business of Listening Instructor Guide
• Conflict Management Instructor Guide
• Face-to-Face Communication Instructor Guide
• Presentation Skills Instructor Guide
  

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Creative Thinking

• Clear and Creative Thinking Instructor Guide
• Creativity in Business Instructor Guide
• Critical Thinking Instructor Guide
• Emotional Intelligence Works Instructor Guide

Customer Service

• Calming Upset Customers Instructor Guide
• Customer Satisfaction Instructor Guide
• Managing Quality Customer Service Instructor Guide
• Quality Customer Service Instructor Guide
• Telephone Courtesy & Customer Service Instructor Guide

Ethics

• Ethics in Business Instructor Guide

Finance

• The Accounting Cycle Instructor Guide
• Basic Business Math Instructor Guide
• Financial Analysis Instructor Guide
• Understanding Financial Statements Instructor Guide

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General Management

• Accountability Instructor Guide
• Risk Management Instructor Guide
  

Human Resources

• Dynamics of Diversity Instructor Guide
• Handling the Difficult Employee Instructor Guide
• A Manager's Guide to OHSA Instructor Guide
• Motivating at Work Instructor Guide
• Performance Management Instructor Guide
• Putting Diversity to Work Instructor Guide
• Retaining Your Employees Instructor Guide
• Winning at Human Relations Instructor Guide

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Leadership

• Communication Skills for Leaders Instructor Guide
• Creative Decision Making Instructor Guide
• Delegation Skills for Leaders Instructor Guide
• Empowerment Instructor Guide
• Excellence in Supervision Instructor Guide
• Facilitation Skills for Team Leaders Instructor Guide
• Feedback Skills for Leaders Instructor Guide
• Leading Honourably Instructor Guide
• Learning to Lead Instructor Guide
• The New Supervisor Instructor Guide

Meetings

• Meeting Skills for Leaders Instructor Guide

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Negotiation

• Negotiation Basics Instructor Guide

Networking

• Networking for Success Instructor Guide

Personal & Self Development

• Developing as a Professional Instructor Guide
• Managing Personal Change Instructor Guide
• Stress Management Instructor Guide

Project Management

• Project Management Instructor Guide

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Sales & Sales Management

• Building & Closing the Sale Instructor Guide
• Sales Training Basics Instructor Guide

Strategic Management

• Disaster Preparedness Instructor Guide
• Successful Strategic Planning Instructor Guide

Team Building & Team Management

• Problem Solving for Teams Instructor Guide
• Team Building Instructor Guide
• Working in Teams Instructor Guide
• Working Together Instructor Guide

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Time Management

• Email Management Instructor Guide
• Goals and Goal Setting Instructor Guide
• Organizing Your Work Space Instructor Guide
• Surviving Information Overload Instructor Guide
• Time Management Instructor Guide

Training

• Study Skills Strategies Instructor Guide
• Successful Lifelong Learning Instructor Guide

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